TEST REQUISITION - DO NOT APPLY - TEST-12251
Description
Being part of Air Canada is to become part of an iconic Canadian symbol. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
Air Canada, recently ranked Best Airline in North America, is currently recruiting full time Customer Sales & Service Agents for our Montreal Call Centre, located 5 minutes from the Du College Metro station.
These positions are permanent, full-time opportunities with a starting hourly rate of $11.23/hr. In addition to full time guaranteed hours, Air Canada offers medical, dental and life insurance benefits, as well as employee travel privileges.
What you will do as a Customer Sales & Service Agent at Air Canada
- Offer the highest level of customer service while providing callers with information regarding flights, fares, destinations, special offers and other travel products.
- Use Air Canada's in house reservation system to make new flight reservations or to modify existing bookings.
- Resolve concerns and/or issues to ensure our Customers have the best experience with Air Canada.
- Promote Air Canada's products/services to the traveling public.
Qualifications
Qualified candidates must be well-spoken self motivated individuals with a polite, engaging and patient personality. Previous call center, travel industry, hospitality or retail experience is requred.
Additional requirements:
- Excelllent communication skills in both English and French with the proven ability find creative solutions to complex customer situations.
- Strong computer skills (knoweldge of airline or other travel industry reservation systems would be considered valuable assets .
- Solid team player comfortable working in a fast paced, dynamic unionized environment.
- Available to work a variety of day, evening & night shifts as well as weekends and holidays.
Conditions of Employment:
- Eligible candidates must hold a high school leaving certificate, be a Canadian citizens (or legally entitled to work in Canada), and be willing to undergo and successfully pass a four (4) week full-time training.
- Candidates must also pass a security clearance as well as a language proficieny assessment.
Apply today - our next training class is starting soon!
At Air Canada, we want to fly higher when it comes to employment equity. We therefore encourage applications from Aboriginal peoples, women, members of a visible minority and persons with a disability.
Job: Call Center Agent
Primary Location: CANADA
Schedule: Full-time
Job Posting Start Date & Job Posting End Date:
Jan 6, 2014, 2:04:28 PM|Jan 20, 2014, 10:59:00 PM
Description
Being part of Air Canada is to become part of an iconic Canadian symbol. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
Air Canada, recently ranked Best Airline in North America, is currently recruiting full time Customer Sales & Service Agents for our Montreal Call Centre, located 5 minutes from the Du College Metro station.
These positions are permanent, full-time opportunities with a starting hourly rate of $11.23/hr. In addition to full time guaranteed hours, Air Canada offers medical, dental and life insurance benefits, as well as employee travel privileges.
What you will do as a Customer Sales & Service Agent at Air Canada
- Offer the highest level of customer service while providing callers with information regarding flights, fares, destinations, special offers and other travel products.
- Use Air Canada's in house reservation system to make new flight reservations or to modify existing bookings.
- Resolve concerns and/or issues to ensure our Customers have the best experience with Air Canada.
- Promote Air Canada's products/services to the traveling public.
Qualifications
Qualified candidates must be well-spoken self motivated individuals with a polite, engaging and patient personality. Previous call center, travel industry, hospitality or retail experience is requred.
Additional requirements:
- Excelllent communication skills in both English and French with the proven ability find creative solutions to complex customer situations.
- Strong computer skills (knoweldge of airline or other travel industry reservation systems would be considered valuable assets .
- Solid team player comfortable working in a fast paced, dynamic unionized environment.
- Available to work a variety of day, evening & night shifts as well as weekends and holidays.
Conditions of Employment:
- Eligible candidates must hold a high school leaving certificate, be a Canadian citizens (or legally entitled to work in Canada), and be willing to undergo and successfully pass a four (4) week full-time training.
- Candidates must also pass a security clearance as well as a language proficieny assessment.
Apply today - our next training class is starting soon!
At Air Canada, we want to fly higher when it comes to employment equity. We therefore encourage applications from Aboriginal peoples, women, members of a visible minority and persons with a disability.
Job: Call Center Agent
Primary Location: CANADA
Schedule: Full-time
Job Posting Start Date & Job Posting End Date:
Jan 6, 2014, 2:04:28 PM|Jan 20, 2014, 10:59:00 PM
